Privacy Policy for Floravita
Effective date: 15 September 2025
Last updated: 6 February 2026
This Privacy Policy is issued by Mamba Growth LLC, the company behind the Floravita brand. Mamba Growth LLC is a limited liability company registered in the State of Florida, United States, with its principal place of business at:
Mamba Growth LLC
7345 W Sand Lake Rd, Ste 210, OF 8678
Orlando, FL 32819
United States
Throughout this policy, "Floravita", "we", "us", and "our" refer to Mamba Growth LLC and its Floravita brand. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, or otherwise interact with us.
1. Information we collect
When you visit our website or place an order, we may collect the following types of personal information:
- Personal identification information: Your full name, email address, phone number, billing address, and shipping address, as provided by you when placing an order or contacting us.
- Payment information: Credit or debit card details and billing information. Payment transactions are processed through secure, PCI-compliant third-party payment processors. We do not store your full card details on our servers.
- Order information: Details of the products you have purchased, order history, transaction amounts, and delivery status.
- Usage data: We automatically collect information about how you interact with our website, including:
- Pages visited: The pages you view on our website.
- Time spent: The duration of your visit and the time spent on different pages.
- Referral source: How you arrived at our website (e.g. search engine, advertisement, direct link).
- Device and technical information: We may collect information about the device you use to access our website, including:
- IP address: Your IP address.
- Browser type: The type of web browser you use.
- Device type: The type of device (e.g. computer, mobile phone, tablet).
- Operating system: Your device's operating system.
- Cookies and similar technologies: We use cookies and similar tracking technologies to collect information about your browsing activity. This helps us improve your experience, understand usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings.
2. How we use your information
We use the information we collect for the following purposes:
- To process and fulfil your orders: Including shipping, delivery confirmation, invoicing, and managing returns or refunds.
- To provide customer support: To respond to your enquiries, resolve issues, and assist with order-related questions.
- To improve our website and products: To analyse usage patterns and trends, understand how customers interact with our website, and make improvements to our offerings.
- To communicate with you: To send order confirmations, shipping updates, and important service-related notices. With your consent, we may also send promotional communications, which you can opt out of at any time.
- To ensure security and prevent fraud: To monitor and protect the security and integrity of our website and prevent fraudulent transactions or unauthorised access.
- To comply with legal obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Sharing your information
We may share your information in the following limited circumstances:
- With service providers: We share your information with trusted third-party vendors that help us operate our business, including payment processors, shipping and fulfilment partners, email service providers, and website hosting providers. These providers are contractually required to protect your data and use it only for the purposes we specify.
- With our fulfilment partner: Orders are shipped through our third-party fulfilment centre. We share your name and shipping address with them solely for the purpose of delivering your order.
- For legal reasons: We may disclose your information if required by law or to respond to valid government requests (e.g. subpoenas or court orders).
- To protect our rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, as well as the rights, property, or safety of others.
- In connection with a business transfer: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any change in ownership or control.
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
4. Data security
We take reasonable and appropriate measures to protect your personal data from unauthorised access, use, alteration, or disclosure. These measures include:
- Using SSL/TLS encryption to protect data transmitted between your browser and our website.
- Processing payments through PCI-compliant third-party payment processors.
- Storing your information on secure servers with restricted access.
- Regularly reviewing and updating our security practices.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
5. Data retention
We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, including to process your orders, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Order and transaction data: Retained for a minimum of 5 years to comply with tax and accounting requirements.
- Customer support records: Retained for up to 2 years after your last interaction with us.
- Usage and analytics data: Retained in anonymised or aggregated form for analytical purposes.
You may request deletion of your personal data at any time by contacting us (see Section 9 below), subject to any legal obligations that require us to retain certain information.
6. Your rights
Depending on your location, you may have certain rights in relation to your personal data, including:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Erasure: You have the right to request deletion of your personal data in certain circumstances.
- Object to processing: You have the right to object to the processing of your personal data in certain circumstances.
- Restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Withdraw consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond to your request within 30 days.
7. Children's privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we learn that we have collected personal data from a child without verifiable parental consent, we will take steps to delete that information promptly.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes acceptance of those changes.
9. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Mamba Growth LLC (operating as Floravita)
7345 W Sand Lake Rd, Ste 210, OF 8678
Orlando, FL 32819
United States
Email: cs@pureessentialswellness.com
We aim to respond to all enquiries within 2 business days.
Thank you for trusting Floravita with your personal information.
